Making The Right Move: Key Questions To Ask When Hiring A Moving Company


Moving to a new home can be an exciting adventure, but the process of moving itself can be quite challenging. One way to ease the stress is by hiring a reliable flyttfirma i Malmö

Not all moving companies are the same, so it’s really important to ask the right questions before you make a decision. Here are some important questions to think about:

1. Are They Licensed and Insured?

It’s essential to ensure that the moving company is licensed and insured. A valid license indicates that the company adheres to industry standards and regulations. 

Insurance coverage is equally crucial in case of accidents or damage during the move. Request verification of their license and insurance policies to guarantee the safety of your belongings.

2. What Services Do They Offer?

Understanding the array of services a moving company provides is vital for planning your move effectively. Some companies offer comprehensive packages, including packing and unpacking services, while others focus solely on transportation. 

Confirm the specific services included in their package and inquire about any additional costs for specialized tasks. This clarity helps in avoiding unexpected expenses.

3. How Do They Determine the Moving Cost?

Moving costs vary, and it’s crucial to understand the factors influencing the final bill. Inquire about the company’s pricing structure, whether it’s an hourly rate or a fixed fee. 

Additionally, ask about any potential hidden fees, such as charges for heavy or bulky items. Knowing the breakdown of costs will allow you to budget more accurately.

4. Can They Provide References?

To gauge a moving company’s reliability, ask for references from previous customers. Reach out to the people the moving company has helped before. Ask them directly about what it was like and how things went.

Inquire about the professionalism of the movers, the condition of items upon arrival, and how the company handles challenges. Real-life testimonials provide valuable insights into the company’s performance.

5. What’s the Timeline for the Move?

Understanding the expected timeline for your move is essential for planning and coordination. Inquire about the estimated move duration and factors that could cause delays. 

A clear timeline ensures a smoother transition and allows you to make necessary arrangements at both your current and new residences.

6. Do They Have Experience with Special Items?

If you have unique or fragile items, ensure the moving company has the expertise to handle them safely. Inquire about their experience with specialty items like antiques, pianos, or artwork. 

A company with relevant experience will employ proper handling techniques and provide additional care to ensure the safe transportation of your prized possessions.

7. What’s the Cancellation Policy?

Life is unpredictable, and plans may change. Therefore, it’s essential to understand the moving company’s cancellation policy. Inquire about the terms and conditions, including any associated fees for canceling or rescheduling. 

Clarity on the cancellation policy ensures that you are prepared for unforeseen circumstances without incurring unnecessary expenses.

8. How Do They Handle Damages or Losses?

Despite precautions, accidents can occur during a move. Inquire about the company’s policy regarding damages or losses. Understand the available insurance options and the process for filing claims. 

A transparent policy on handling unforeseen situations demonstrates the company’s commitment to customer satisfaction and accountability.

9. Is the Moving Crew In-House or Subcontracted?

Knowing who will be handling your move is crucial. Some moving companies use subcontractors for specific services. If other workers are helping out, make sure they have permission and protection too, like a license and insurance. 

Clear communication between the main company and subcontractors ensures a cohesive and well-coordinated moving process.

10. What’s the Payment Structure?

Understanding the payment structure is essential for a transparent and fair transaction. Inquire about when and how payments are expected. 

Watch out for companies that ask for a lot of money upfront before they help you move. A clear payment structure ensures that both parties are on the same page, minimizing the risk of misunderstandings.


Hiring a Flyttfirma Malmö involves more than a mere transaction; it’s an investment in a smooth and stress-free moving experience. Taking the time to ask these key questions ensures that you make an informed decision. 

By verifying licenses, understanding services, clarifying costs, and assessing their experience, you pave the way for a successful move. 

Remember, the right move begins with choosing the right movers, making your transition to a new home a positive and seamless experience.

At Tetrisflytt, we understand that moving can be a daunting process. That’s why we work hard to make things simple and stress-free for our customers.

Our experienced team of movers is dedicated to providing top-notch services that meet your unique needs and budget. From packing and loading to transportation and unpacking, we’ve got you covered every step of the way.

Contact us today for a free quote and learn more about how we can help make your move successful. We’re here to help you move without any worries or stress!

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